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WHAT IS THROWAWAY TWENTY’S MASK POLICY?

COMPOSITION

  1. We have 3 mask styles (001, 002 + 003).
  2. Colours may vary according to availability.
  3. Colours are distinguished by letters of the alphabet (A, B, C etc).
  4. The fit of our 001 + 002 styles is an ADULT MEN’S SIZE (Which is designed to cover a much larger surface area on the face than a standard size mask).
  5. The fit of our 003 style is a UNISEX SIZE (Which is designed for both men & women to wear).
  6. Each mask is a 3 layer mask.
  7. The outer layer is either cotton or polyester.
  8. The Middle layer is a 60gsm – 70gsm non-woven polypropylene filter.
  9. The inner layer is poly cotton.
  10. Style 001 has rounded elastic and and a plastic clip fastening at the back.
  11. Style 002 has flat elastic.
  12. Style 003 has braided cord with a cord lock toggle and cord ends.
  13. Both will allow for the removal of the mask without having to touch your face.

WASHCARE

  1. Hand wash in warm tap water with washing powder + disinfectant.
  2. Don’t use bleach.
  3. Drip dry out of direct sunlight.
  4. Use cool iron if pressing is necessary.
  5. Wash colours separately.

GUIDELINES

  1. Don’t touch the outside of your mask while wearing or removing. Wash hands directly after.
  2. Wash your mask directly after every use.
  3. Follow additional hygienic measures such as washing your hands regularly, not touching your face, sneezing into your elbow or a tissue and keeping a 1.5m social distance from others.
  4. These masks are not medical PPE.
  5. Fabric masks cannot prevent the risk of contracting Covid-19.

SHIPPING

  1. After your payment is completed via the PayFast portal you will receive an email from our system confirming that your order has been placed.
  2. All masks will take 5 – 7 business days to be delivered.
  3. Once an order has been placed you will be notified along with your tracking number.
  4. Orders are delivered to the address that customers provide in the order form.
  5. A R99.00 flat rate is charged for standard delivery nationwide (South Africa only).

RETURNS

  1. No face masks will be eligible for returns or a refund.

STAY SAFE, STAY HEALTHY AND SHARE LOVE ALWAYS.

WHAT IS THROWAWAY TWENTY’S SHIPPING POLICY?

After your payment is completed via the PayFast portal you will receive an email from our system confirming that your order has been placed. All items will take 10 business days to be delivered. Once an order has been placed you will be notified along with your tracking number. Orders are delivered to the address that customers provide in the order form. A R99.00 flat rate is charged for standard delivery nationwide (South Africa only).

HOW LONG DOES IT TAKE FOR ORDERS TO BE DELIVERED?

All items will take 10 business days to be delivered. Once an order is placed you will be notified along with your tracking number.

WHAT IS THROWAWAY TWENTY’S RETURN POLICY?

We will gladly accept returns or exchanges within 7 days of the delivery date. Returns will be refunded however the shipping cost is non-refundable. Returns or exchanges must be in original condition with the swing tags still attached and in the original packaging. Returns or exchanges will be collected via our courier service. We will contact you about collections so that you can anticipate the courier’s arrival. Refunds will be processed once the returns have been checked to make sure they are in their original condition. Refunds will be processed on the 8th of every month. It will take 2 – 3 business days to reflect in your account.

WHAT IS THROWAWAY TWENTY’S SIZING GUIDE LIKE?

Our sizing guide can be downloaded on any product page under the product description. If there is a problem with downloading or viewing the sizing chart please contact Throwaway Twenty under the ‘General Enquiries’ FAQ.

WHY CAN’T I REGISTER?

If you are having difficulty registering your account online, please note that you can still order without an account. If you require further assistance with registering online, please feel free to contact our web development team on info@towerjasdesign.com for support.

DOES THROWAWAY TWENTY HAVE PHYSICAL STORES?

You can find Throwaway Twenty at the Space+Man flagship store in Rosebank, South Africa.

Shop GF07, 177, The Zone, Oxford Rd, Rosebank, Johannesburg, 2196

You can also find Throwaway Twenty on the following online retailers:

GENERAL ENQUIRIES

For all enquiries or assistance please mail info@throwawaytwenty.com

OFFBEAT SUAVE EST. MMXV

We’re an unapologetic South African menswear brand for boys + guys. We’re all about offbeat + suave design with a youthful tongue in cheek point of view. From classic menswear that is boyish at times to unrepentant raw statement pieces.

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